Upload a statement
You can give Corte a statement by uploading the file from your phone or tablet: a PDF statement, or a statement email saved as an .eml file.
Upload a file
Section titled “Upload a file”- On the Cards screen, tap Upload statement, at the bottom of the list. With no cards yet, tap Upload a statement on Cards, on Today, or on the first step of the first run: Corte adds the card from what the statement prints.
- Tap Choose PDF or email files.
- Pick the file, or several. On iPhone and iPad, look in Browse for files saved in the Files app, and tap Select to pick more than one. On Android, the system file chooser opens; press and hold a file to pick several.
Corte shows the file’s name, its type and size (such as “PDF · 412 KB”), then each step with a mark beside it:
- “Uploading” while the file is sent, then “Uploaded”.
- “Reading the statement” while Corte reads it, then “Read the statement”. You can close the screen at this point: “You can close this. The result also shows in Review.” Open statement is greyed out while Corte reads.
- The result.
| Result | What it means |
|---|---|
| Done. Corte read the statement. | Corte read the statement and saved it under the card it belongs to. |
| Sent to Review, with the reason, such as “Corte couldn’t confirm the figures on its own.” | Corte received the file, but couldn’t confirm its figures, or none of your cards matches the statement. The box has a dashed outline, like the items in Review. Tap Open review to see it in Review. |
| Sent to Review, with “Couldn’t read this file. Sent to Review.” | The file is a PDF or an email, but Corte couldn’t read it. It’s in Review. |
| This file was already uploaded. | You, or your forwarding address, already sent this same file. Nothing new was stored. |
Once the file is read or already uploaded, or if the upload fails, tap Choose another file to upload another. To leave, tap Close or swipe the screen down.
Upload several files at once
Section titled “Upload several files at once”When you pick more than one file, Corte says how many (“3 files”) and sends them one after another. Each file has its own box with its name, type and size, and its own line: “Waiting to upload”, “Uploading”, “Reading the statement”, then its result from the table above. A file that fails says why, and the others are still sent.
Corte accepts a limited number of uploads a day. If the limit is reached partway, Corte stops, marks the rest “Not sent”, and says how many: “You’ve reached today’s upload limit, so 2 files weren’t sent. Try them again tomorrow.”
Once every file is sent, tap Open review to see the ones that need a look, or Choose more files.
Messages you may see
Section titled “Messages you may see”| Message | What to do |
|---|---|
| Corte reads PDF statements and .eml email files. Choose one of those. | The file isn’t a PDF or an email. Choose the statement PDF, or save the statement email as an .eml file. |
| This file is too large. Choose a smaller one. | The file is over the size limit. Statements are usually much smaller; check that you picked the right file. |
| You’ve reached today’s upload limit. Try again tomorrow. | Corte accepts a limited number of uploads a day, counting files uploaded twice. Try again tomorrow. |
| The file wasn’t uploaded. Try again. | Something on the server failed. Tap Choose another file and pick the file again. |
| Can’t reach Corte. Check the connection and try again. | Check that your device is online, then pick the file again. |
| Couldn’t check the file. It shows in Review once it’s read. | The file was uploaded, but Corte couldn’t check on it. Look for it in Review later. |
Why did my statement go to Review?
Section titled “Why did my statement go to Review?”Corte only saves a statement when it can confirm that its figures add up, and when it finds the card it belongs to. It finds the card by the last 4 digits and the currency, so a statement for a card you haven’t added, or added without its last 4 digits, waits in Review. Add the card (or its last 4 digits, as the statement prints them) and Corte reads the statement again by itself. Your files are kept in your account, encrypted.
How do I get an .eml file?
Section titled “How do I get an .eml file?”Most email apps on a computer can save a message as a file: in Apple Mail, choose File, Save As; in Outlook, drag the message to a folder. Then put the file where your phone can reach it, for example in iCloud Drive or Google Drive. It’s often easier to forward the email instead.
Is it a problem if I upload the same statement twice?
Section titled “Is it a problem if I upload the same statement twice?”No. Corte recognizes the same file, and the same email when it arrived by forwarding, and keeps only one.
Related: Forward statements, Cards.