Delete your account
Delete account removes your account and everything in it, right away. There’s no waiting period and no undo.
What goes
Section titled “What goes”The screen lists what it removes, now:
- Your cards, statements and transactions
- Payments, plans and paydays
- Mailboxes and uploaded files
- Notifications and signed-in devices
- Your account and sign-in
This can’t be undone.
Delete your account
Section titled “Delete your account”- Tap Settings, then Account, then Delete account.
- Read the list. If you want a copy of your data first, tap Export my data first (see Export my data). Then tap Delete account.
- Confirm it’s you:
- If you sign in with an email and password, enter it under Password for your email and tap Confirm.
- If you sign in with Apple or Google and signed in more than a few minutes ago, Corte asks you to sign in again: “To delete your account, sign in again.” Tap Continue with Apple or Continue with Google, and choose the same account. Corte checks it against your account and doesn’t sign you in again or create anything. If you signed in recently, Corte doesn’t ask.
- Corte shows “Deleting your account” with what it is removing: Statements and transactions, Cards, plans and settings and Sign-ins on your devices. It takes a few seconds. Then Corte returns to the Welcome screen, which reads “Account deleted.”
Corte also sends you an email to confirm it.
Your other devices are signed out. The next time they reach Corte, they clear what they had loaded and show “Account deleted.”
Messages you may see
Section titled “Messages you may see”| Message | What to do |
|---|---|
| That password isn’t right. | The screen stays open with what you typed. Enter your account’s password again. If you forgot it, sign out and use Forgot password? on the Sign in screen. |
| That’s a different account. Sign in as ana@example.com. | You chose another Apple or Google account. Choose the account shown in the message. Nothing was deleted. |
| Your account wasn’t deleted. Try again. | Something failed before anything was deleted. Tap Delete account again. |
| Can’t reach Corte. Check the connection and try again. | Check that your device is online, then try again. Nothing was deleted. |
To leave without deleting anything, go back, or tap Close on the “Confirm it’s you” screen.
Can I sign up again with the same email?
Section titled “Can I sign up again with the same email?”Yes. It starts a new, empty account.
I only want to start over. Do I need to delete my account?
Section titled “I only want to start over. Do I need to delete my account?”No. Delete all data removes everything and keeps your account and sign-in.
Related: Account.